This Refund Policy applies to all purchases of digital products and courses (hereinafter referred to as "Products") made through Keertika Online's website or platform.

Refund Eligibility:

• You are eligible for a full refund within 7 days of purchasing a Product, provided:
  • You submit a refund request within 7 days of the purchase date.
  • You have not accessed more than 20% of the course content (including videos, modules, quizzes, etc.).
  • You provide a valid reason for your refund request in your email.
  • You include your bank details (account holder name, account number, and bank name) in your email for refund processing.

Refunds will not be granted for:

• Purchases made more than 7 days prior to the refund request.
• Accessing more than 20% of the course content.
• Incomplete or non-compliant refund requests (missing reason or bank details).
• Technical issues unrelated to Keertika Online's platform or Product.
• Change of mind or personal preference after accessing course content.

Initiating a Refund:

To request a refund, please send an email to care2keertikaonline@gmail.com within 7 days of your purchase. The email subject should be "Refund Request - [Your Name] - [Order Number]". Your email should include:

• Your full name.
• The name of the Product you purchased.
• Your order number.
• A valid reason for your refund request.
• Your bank details for refund processing (account holder name, account number, and bank name).

Refund Processing:

Upon receiving a complete and compliant refund request, Keertika Online will verify the information and initiate the refund process within 7 working days. Refunds will be issued to the original payment method used for the purchase.

Additional Terms and Conditions:

• Keertika Online reserves the right to modify this Refund Policy at any time without prior notice.
• This Refund Policy is governed by and construed in accordance with the laws of India.
• By purchasing a Product, you agree to be bound by the terms and conditions of this Refund Policy

Contact us for any issues:

If you have any questions about our Returns and Refunds Policy, please contact us at: care2.keertikaonline@gmail.com